Questions For The Captain
Frequently Asked Questions
A boat cruise out on Lake Norman sounds great, right? But we know you may have questions that are holding you down like an anchor, preventing you from feeling the sweet breeze and gentle sunlight from caressing your face. Good thing we have answers that will make you say “full speed ahead!” Take a look below at the most common questions folks have about our cruises.
All cruises leave from All Seasons Marina off of I-77, Exit 31 in Mooresville, North Carolina.
We do not serve alcohol on our cruises; however, you are welcome to bring your own beer, wine, or champagne. While we bring island vibes to every trip, we are travelling on North Carolina inland waterways, and that means liquor is not permitted. Just remember, if you can buy it from a grocery store, you can bring it on our cruise. If you have to buy it from an ABC store, you need to leave it at home.
The captain evaluates conditions and makes a final decision about 30 minutes before departure. If the cruise is canceled due to weather, guests receive a rain check valid for one year. Refunds are not provided for weather-related cancellations.
Cancellations made at least 72 hours before your scheduled cruise qualify for a full refund.
Yes. All boats have onboard restrooms, and additional facilities are available at the marina before departure.
Yes. Beginning June 15, 2026, all boats will be wheelchair accessible. Guests should be aware that boarding involves navigating a ramp.
Our Caribbean Dinner Cruise includes slow-roasted jerk chicken with island-style sauce, grilled pineapple and sweet fried plantains, creamy coastal macaroni & cheese, soft Hawaiian rolls, a rotating seasonal dessert (e.g. berry cheesecake or Key lime pie), and complimentary water and soda (Coke, Sprite, Pineapple Fanta).
Our Sunset Dessert Cruise includes a selection of seasonal desserts and complimentary water and soda (Coke, Sprite, Pineapple Fanta).
No. All guests are served the same Caribbean-style meal, which is prepared by Anttony’s Caribbean Café.
No. Smoking is not permitted on any of the boats.
Pets are not allowed. However, trained service animals are welcome and must be leashed and properly identified.
No. Dinner and dessert cruises do not include swim breaks. But if you want a boat trip where you can take a dip, consider one of our private boat charters.
Yes. Standard bookings are for public cruises, so you’ll be on board with friends you just haven’t met yet. Private charters are available for those who prefer a more exclusive experience.
Yes. Every cruise is operated by a U.S. Coast Guard–licensed Master Captain with professional training and experience.
Capacity depends on the vessel. Island Castaway accommodates up to 30 passengers, while SunSeeker can host up to 49 guests. Our dinner cruises are public, and we also offer options for private charters.